Definitions and Key Terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, they are strictly defined as:

• Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
• Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Digital Stout, the entity responsible for your information under this Return & Refund Policy.
• Customer: refers to the company, organization, or person that signs up to use the Digital Stout Service to manage relationships with their consumers or service users.
• Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Digital Stout and use the services.
• Service: refers to the service provided by Digital Stout as described in the relative terms (if available) and on this platform.
• Website: site, which can be accessed via this URL: www.digitalstout.me
• You: a person or entity that is registered with Digital Stout to use the Services.

This Return & Refund Policy was created with Termify.

Return & Refund Policy

Thanks for shopping at Digital Stout. We appreciate the fact that you like to buy the products we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at Digital Stout. The main thing to remember is that by placing an order or making a purchase, you agree to the terms set forth below along with this Policy.

If there’s something wrong with the product/service you bought, or if you are not happy with it, you will not be able to issue a refund for your item.

Refunds

We at Digital Stout strive to serve our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects, and packaged with utmost care. We do this to ensure that you fall in love with our products.

However, there are times when we may not have the product(s) you chose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be informed about it in advance. If you have purchased via online payment (not Cash on Delivery), you will be refunded once our team confirms your request.

Please note that Digital Stout is not liable for damages caused to the items during transit or transportation.

We follow the following policies to ensure transparency, efficiency, and quality customer care:

• We DO NOT allow returns on sold products—online or in retail outlets.
• We DO NOT accept returned goods, as we believe customers should get the best quality products.
• Refunds are NOT given for any purchases made—whether online or in a retail store.
• We DO NOT encourage exchanges of our products.
• We DO NOT engage in reselling used products and discourage the same, because we cannot ensure the best quality products for our customers.

For International Orders:

• We DO NOT support exchanges or returns.
• If you cancel the order before we process it and dispatch for shipping, a refund can be processed. Orders generally take 1-2 days to process before dispatch.
• Orders already in shipping cannot be returned, canceled, or refunded.
• If you face any issues, please contact our Support Team immediately.